Shipping & Return

We do shipments to Europe, USA and Canadá. We ship from our lovely city Barcelona, Spain by DHL Parcel & Express. We need less than 24h to get your order shipped. Once your treasures are ready, you’ll receive a notification from DHL with your tracking Number. In addition, we always follow up all our shippings, day by day.

Estimated Delivery Time:
  • Spain: 1-2 Business days.

  • United Kingdom: 5-7 Business days. 

  • Europe: 5-7 Business days.

  • United States: 3-5 Business days. 

  • Canadá: 3-5 Business days.

Do you need to ship to another destination? Please, send us an email or DM by Instagram and we will love to help you. Contact Info at the footer.

 

Shipping Cost: 
  • Spain: 

    • FREE SHIPPING for orders + 50,00€.

    • 9,95€ it will be charged for orders under 50€. 

  • Europe, UK, USA & Canada:

    • FREE SHIPPING for order + 100,00€ (85.00£ or $110).

    • 20,00 € (15.00£ or 25$) will be charged for orders under 100€. 

 

Special Mention for USA & Canada Markets:

We only are able to ship Textiles like rugs, pillow covers, blankets or floor pillow & pouf. If you want to ship to USA and Canada other items like our baskets, lamp shades or our lovely elephants or Cactus figures please contact us and we’ll love to help you.

 

Return & Exchange Policies:

Seriously, we want you to be super happy to your purchase. So, if you are not satisfied with your purchase you have 14 days after delivery date to return or exchange you order.

Please, make sure that the products are in perfect conditions. We love to reuse, so keep the boxes and original package. Think Green! :).

Please, if you need to return for any reason just drop us a email at info@okreshop.com

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